Here is an overview of the most frequently asked questions.
If you have any other questions not covered here, please contact us.
We’re sure we'll be able to answer them for you.

Is registration on snogify.com for free?

Registration is absolutely free.
As you can see from the registration data, we do not request your full address.
This means we do not have the details that we would need to collect any hidden costs.

Are there any subscription fees or other hidden costs?

No. As you can see, we use a simple pre-paid system. .
There's no contract of any kind.
You simply top up your account via a provider of your choice, whenever you want.
If your account is empty, it's completely up to you whether you top it up, or not.
Thanks to our payment providers, you can see that the actual costs are absolutely transparent and so you're fully in control of them.
What's more, thanks to Bonus Coins you can also have fun here without any real money at all.

Are there really no hidden subscription traps?

Absolutely, totally and completely not. I have personally gone through all the small print again, and not found a single thing.
But seriously, there is no fixed financial commitment for any period of time.
Everyone can come and go as they please.
The only time when you might have to part with real money is when you buy our Coins,
and there you'll be able to see what the costs are and what you're getting for your money.

What do I need in order to register?

To register, you need a valid email address and a mobile phone.
We send an activation link to the email address you give us, so that we can check that your email address is correct.
We also send an SMS with the activation code to your mobile phone.
This double activation ensures that there
are no fake profiles that could end up blocking the portal with spam.

Can I add to my profile at a later date?

Of course, you can alter or extend your profile at any time.
That's important, as other users can then find you more easily.
If you have a photo in your profile, you'll be found more quickly.

Can I delete my profile?

Of course, you can. Everyone can come and go as they please.
When you've found a partner or, if you just don’t want to take part any longer,
you can just click on the 'Delete Account' button in your profile settings.
This deletes your data irrevocably.
With us you don’t need to give notice in writing,
phone expensive 0900… numbers, or send faxes or emails that cost money.
Deleting is very easy, all you need is just one click.

What advantages do I have from this website?

Here you can first get to know each other anonymously before you take the next step.
Your mobile number is not shown in your personal details, because everything runs over our system
This way you're safe from stalkers and fraudsters.

After all, jokers or tricksters aren't going to waste good money sending spam or jokes.

Why should I pay here when other sites are free?

Sorry to dampen your spirits, but there is no such thing as a free lunch.
Of course, there are numerous communities and contact forums that at first sight appear to be free of charge,
but behind the scenes they're doing a thriving trade with your data.
The advertising industry is always overjoyed when it can get its hands on personal data.
But common sense should tell you that the people working with such internet portals can't live on love, or air;
they also have to pay their bills.
And because we don’t want to pay our staff with just a limp handshake,
we've introduced a simple payment system here.
The great advantage for you is that there are no pop-ups or advertising partners integrated into our web pages, so your data really does remain confidential.
And thanks to the payment system that we use on our internet portal, all the spammers and jokers are kept out.
How? Well, because they're only interested in using free websites for their fun and games.
Spammers are not normally prepared to spend money for their spamming activities.

Is the payment system safe?

There are several different ways to pay. Many people, for example, use PayPal as their online payment.
So we've also decided to use the PayPal system on our sites.
We aren't interested in your bank account details.
The entire payment takes part via a safe SSL connection through PayPal.

Can I test this without paying?

Sure! As soon as you've registered you'll get 20 Coins.
These allow you to get started straight away. If you're not really sure about the whole thing, or if you feel it's not really right for you,
you can get a friend to register and then test the system with him/her.
This doesn't cost you anything and you'll be able to see how our site works.

How do I get the Coins?

There are several different ways.
One way is to register for a test. On registering you'll get 20 Coins.
There are other ways to top up your Coins, too.

1. Scratch cards.
There are a variety of sales points (petrol stations, kiosks, off-licences, newsagents etc.),
where you can buy scratch cards.
Just scratch the field with the code on the back of the card
and then you can redeem
it for Coins on our website. They'll be credited to your account immediately.

2. Bonus code
Sometimes we also give away bonus codes. .
If you get one, you just have to enter the code on our website and the Coins will be credited to your account immediately.

3. Coins Gifts
On our website it's possible to give other users gifts. That means that one user can give away some of his/her Coins. All he/she has to do is just enter the nickname of the recipient, and how many he/she wants to give away. This amount will then be transferred from his/her account to the recipient's.

How big can an uploaded file be?

Uploads are currently limited to 1 MB per file.
Only jpg files may be used for images.
This is the format normally used with digital cameras.

I have uploaded a photo but it was deleted again. Why?

As far as profile photos go, we can only accept portrait photos, and only under certain conditions do we accept full body photos.
We cannot publish details like eyes, cartoons, pictures of children or animals, erotic images, drawings or any image
would could be classified as illegal.

I can't log in any more. Why not?

If you can't log in, although you haven't terminated your registration,
check out your nickname and your profile.
If you receive the message 'deactivated', it means that you have violated our General Terms & Conditions. This might simply have occurred by putting your email address, URL, or telephone number in your profile.
On the other hand you might have been advertising or spamming. Another reason might, for example, be due to excessive harassment of another user,
by using false pretenses (stating you are a woman although you are really a man) or using photos of another person.
If you have not violated our General Terms and Conditions, then please contact us at : support@snogify.com